The new drive i received worked perfectly; it mounted correctly and took the data. Then, my computer went to sleep and even after accessing data from it, it would fail on resave. Weird. Another call to tech support has, this time, resulted in an upgrade. My drive will be taken out of this older enclosure (which apparently is simply unable to spin back up) and put into a newer enclosure which will spin up and down at my whim (as it should).
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